• Ordered before 15.00, delivered tomorrow
  • Free shipping from €75 (NL)
  • Known from Xenos
  • Save points for discounts

Serivce & Warranty

If you have any questions or would like more information, please do not hesitate to contact us. We are ready to help you and answer your questions. You can reach us by phone or email

My order has arrived faulty/damaged. 
We are sorry to hear that your order arrived defective, damaged or incomplete. Of course we do our best to pack and ship the orders as well as possible. Unfortunately, sometimes things can happen on the way so that the order arrives damaged. Please contact us via whatsapp or send an email so we can sort this out.

My order is not complete. 
Apologies for the inconvenience. Of course we try to prevent this as much as possible, but unfortunately it can happen sometimes that a wrong item is sent. We would greatly appreciate it if you contact us about this via whatsapp or send an email, so we can resolve this. By reporting this to us, we can continue to improve to prevent this from happening in the future.

If there is anything you are unhappy about regarding your order, a product, delivery or anything else, we would like to hear from you. We aim to resolve any issues as quickly as possible. Please do not hesitate to get in touch.